Privacy Policy

Privacy Policy for Eatinout

Last Updated: 13-Jan-2025

At Eatinout, your privacy is important to us. This Privacy Policy outlines the types of personal information we collect, how we use and protect it, and your rights regarding your personal data when you use the Eatinout app ("App") and website ("Site").

By using the Eatinout App or Site, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

A. Personal Information

When you create an account or make a reservation through the App, we may collect personal details, such as:

• Name
• Email address
• Phone number
• Payment information (credit card details or other payment methods)
• Profile information (such as preferences and booking history)

B. Device and Usage Information

We automatically collect information from your device when you access the Eatinout App or Site, including:

• Device type and model
• Operating system and version
• IP address
• Browser type and version
• Location data (if location services are enabled)
• Usage data (such as how you interact with the App, pages visited, and time spent on certain pages)

C. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, track app usage, and analyze trends. Cookies are small data files stored on your device that allow us to recognize your device on subsequent visits.

You can manage your cookie preferences through your device or browser settings. However, disabling cookies may affect the functionality of the App or Site.

2. How We Use Your Information

• To provide our services: Process your reservations, payments, and bookings.
• To personalize your experience: Tailor the App’s content and offers based on your preferences, location, and behavior.
• To communicate with you: Send you confirmations, updates, promotional offers, and customer service messages.
• To improve our services: Analyze usage patterns and app performance to improve features and functionality.
• For marketing: Send you targeted offers, discounts, and information about new restaurant partners or promotions.
• To comply with legal requirements: Fulfill legal obligations and resolve any disputes.

3. How We Protect Your Information

We use industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption, firewalls, and secure servers.

However, no data transmission over the internet or storage system can be guaranteed 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

• Service Providers: We may share your information with trusted third-party service providers who assist in operating our App or Site (e.g., payment processors, email marketing platforms). These providers are required to keep your data confidential and secure.
• Restaurant Partners: When you make a reservation, your booking details (name, phone number, reservation time) may be shared with the restaurant to confirm and facilitate your booking.
• Legal Compliance: We may disclose your personal information if required by law, such as to comply with a subpoena, court order, or similar legal process.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: If your personal information is inaccurate or incomplete, you can update or correct it through your account settings.
• Deletion: You can request the deletion of your account or personal data, subject to certain legal obligations and retention policies.
• Opt-out: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in the emails or adjusting your communication preferences in the app settings.
• Cookie Preferences: You can manage or disable cookies through your device or browser settings, though some features of the App may be impacted.

To exercise any of these rights, please contact us at info@eatinout.in.

6. Children’s Privacy

Eatinout does not knowingly collect or solicit personal information from individuals under the age of 13. If you are a parent or guardian and believe that we have collected personal information from a child under 13, please contact us immediately so we can delete such information.

7. Third-Party Links

The Eatinout App or Site may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

8. International Transfers

If you are accessing the Eatinout App or Site from outside, your information may be transferred to and stored on servers located in or other jurisdictions. By using the App or Site, you consent to this transfer.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on this page, along with the date of the last revision.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us:

Email: info@eatinout.in

This Privacy Policy outlines how we handle your personal data when you use the Eatinout App or Site. By using our services, you consent to the collection and use of your information as described above.